Effective from 27 June 2025
In this Privacy Policy, “we”, “us”, and “our” refer to TrinityCon Pty Ltd ABN 92 688 257 212.
We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information.
By providing your personal information to us, you consent to the collection, use, storage, and disclosure of that information in accordance with this Privacy Policy and any other arrangements that may apply between you and us. We may update this Privacy Policy from time to time by publishing revised versions on our website. We encourage you to review this page periodically to remain informed of any updates.
“Personal information” refers to information or an opinion about an identified individual, or an individual who is reasonably identifiable. This may include details such as your name, contact information, address, postcode, and other identifying details. It may also include financial information, including payment or credit card details where relevant to the services we provide.
Information We Collect
TrinityCon Pty Ltd ABN (92 688 257 212) may collect personal information required to deliver our construction and project management services, respond to enquiries, manage client relationships, and operate our business effectively.
The types of personal information we may collect include:
- Your name and contact details.
- Residential suburb, project address, or site location.
- Email address and telephone number.
- Information relating to your building enquiry, proposed works, budget, or project requirements.
- Architectural plans, drawings, specifications, photographs, or other project-related documentation provided to us.
- Information submitted through our website enquiry forms, emails, phone calls, consultations, or social media platforms.
- Website and device data, including IP address, browser type, device information, website activity, and general analytics information.
- Records of communications and correspondence with our team; and
- Any other information reasonably required to provide our services or facilitate dealings with our business.
We may collect personal information directly from you or through authorised third parties including consultants, designers, subcontractors, suppliers, recruitment providers, or referral sources where relevant to the services being provided.
Information may be collected when you:
- Submit an enquiry through our website;
- Contact TrinityCon Pty Ltd by phone, email, or social media;
- Attend site inspections, consultations, or project meetings;
- Request quotations, proposals, or construction services;
- Interact with our website, advertisements, or online content;
- Provide project information or documentation; or
- Apply for employment or subcontractor opportunities with our business.
Employment and Contractor Applications
Where you apply for a position with TrinityCon Pty Ltd, we may collect information relevant to assessing your suitability for employment or engagement, including qualifications, licences, work history, references, and other supporting documentation.
Certain employee and contractor records maintained by our business may be exempt from the Privacy Act 1988 (Cth) and are not covered by this Privacy Policy where applicable under Australian law.
Use and Disclosure of Personal Information
TrinityCon Pty Ltd ABN 92 688 257 212 collects and manages personal information for purposes directly connected with the operation of our business, the delivery of our services, and the management of our website and client relationships.
Your personal information may be used to:
- Respond to enquiries, arrange consultations, and prepare quotations or proposals,
- Deliver construction, renovation, fit-out, project management, and related services,
- Communicate with you regarding project progress, scheduling, documentation, invoices, or administrative matters,
- Coordinate with consultants, subcontractors, suppliers, certifiers, and other parties involved in a project,
- Maintain, improve, and optimise our website, systems, services, and customer experience,
- Monitor website activity and conduct internal reporting, analytics, and business development activities,
- Provide updates, industry information, promotional material, or marketing communications where appropriate,
- Administer surveys, feedback requests, or promotional initiatives,
- Protect the security and integrity of our business, website, and operations,
- Comply with legal, regulatory, contractual, and insurance obligations,
- Manage recruitment processes, employment applications, and contractor engagements; and
- Resolve disputes, enforce agreements, or protect our legal rights and interests where required.
In certain circumstances, TrinityCon Pty Ltd may disclose personal information to trusted third-party providers or consultants who assist us in carrying out business functions, including IT providers, software platforms, professional advisers, marketing providers, consultants, and project-related stakeholders.
Where suitable, we may also use de-identified or aggregated information to better understand customer behaviour, improve our services, enhance website performance, and refine the overall experience provided to clients and website users.
Marketing Communications
TrinityCon Pty Ltd may occasionally send marketing, promotional, or business-related communications regarding our services, projects, website updates, or industry information that may be relevant to you. These communications may be delivered via email, SMS, telephone, social media, or other permitted communication methods in accordance with applicable Australian privacy and spam legislation.
From time to time, we may also engage trusted service providers or business affiliates to assist with marketing and communication activities on our behalf.
You may opt out or unsubscribe from receiving promotional communications at any time from TrinityCon Pty Ltd
Disclosure of Personal Information
TrinityCon Pty Ltd ABN 92 688 257 212 may disclose personal information where reasonably necessary to operate our business, provide our services, comply with legal obligations, or support project delivery and business operations.
Personal information may be shared with:
- Employees, contractors, and authorised representatives of our business,
- Consultants, subcontractors, suppliers, and service providers engaged in connection with construction projects or business operations,
- Technology providers, website hosting providers, cloud storage services, and software platforms used by our business,
- Professional advisers including accountants, insurers, solicitors, auditors, and financial advisers,
- Payment processing providers and financial institutions where required for transactions or invoicing,
- Marketing, advertising, or communications providers assisting with business promotions and customer engagement,
- Existing or prospective business partners, consultants, or affiliated entities,
- Any party involved in the sale, restructure, transfer, or acquisition of part or all of our business operations,
- Third parties where you have provided consent or authorised disclosure; and
- Government authorities, regulators, courts, law enforcement agencies, or other entities where disclosure is required or permitted by law.
Where personal information is disclosed to third parties, TrinityCon Pty Ltd takes reasonable steps to ensure such parties handle the information appropriately and in accordance with applicable privacy obligations.
In certain circumstances, de-identified or aggregated information may also be used to improve our services, website functionality, operational performance, and overall customer experience.
Website Usage and Cookies
When you visit the website of TrinityCon Pty Ltd, certain information may be collected automatically to help us improve website performance, functionality, and user experience.
This may include information such as your IP address, browser type, device information, pages visited, time spent on the website, and the date and time of access. While this information generally does not personally identify you, it may be used for website analytics, security, and operational purposes.
Our website may use cookies and similar tracking technologies to enhance functionality and remember user preferences. Cookies are small data files stored on your device that assist with website performance, analytics, and improving your browsing experience.
You can adjust your browser settings to refuse or disable cookies; however, some features or functionality of the website may not operate correctly as a result.
Where cookies or tracking technologies collect information capable of identifying you, TrinityCon Pty Ltd will handle that information in accordance with this Privacy Policy and applicable Australian privacy legislation.
Security of Personal Information
TrinityCon Pty Ltd takes reasonable measures to safeguard personal information from unauthorised access, misuse, loss, interference, alteration, or disclosure.
Personal information may be stored electronically, in cloud-based systems, or in physical records. To protect this information, we implement a range of security practices including administrative controls, secure systems, restricted access procedures, and technical safeguards.
Where payment information is processed online, secure third-party payment providers may be used to manage transactions and encryption of sensitive financial data.
While we take reasonable steps to maintain the security of personal information, no method of electronic transmission or storage can be guaranteed as completely secure, and we cannot guarantee absolute security of information provided to us.
Third-Party Links
The website of TrinityCon Pty Ltd may contain links to external websites operated by third parties. These links are provided for general convenience and informational purposes only.
TrinityCon Pty Ltd does not control, endorse, or accept responsibility for the content, availability, or privacy practices of third-party websites. Privacy policies and terms applying to those websites may differ from our own, and we encourage users to review the relevant policies before providing personal information or using those websites.
Accessing and Updating Personal Information
You may request access to the personal information held by TrinityCon Pty Ltd by contacting us using the details provided within this Privacy Policy.
In some circumstances, access may be limited where permitted by law. Where this applies, we will provide reasons for the restriction where appropriate. We may also require verification of identity before releasing personal information.
If you believe any information we hold about you is inaccurate, incomplete, or outdated, please contact us and we will take reasonable steps to update or correct the information where necessary.
Complaints and Privacy Concerns
If you believe TrinityCon Pty Ltd has not handled your personal information in accordance with applicable privacy laws, or you wish to raise a concern regarding the collection, use, or disclosure of your information, you may contact us using the details provided on our Contact page.
To assist us in responding to your enquiry, please provide your name, contact details, and a clear description of the issue or concern. We will review your complaint and respond within a reasonable timeframe.
If you are not satisfied with the outcome of your complaint, we may provide information regarding further steps or external avenues available to you under Australian privacy legislation.
Contact Information
For further information regarding this Privacy Policy, to request access to or correction of your personal information, or to submit a privacy-related enquiry or complaint, please contact TrinityCon Pty Ltd through the details available on our Contact page.
Effective from 27 June 2025